Hi Charles, I just wanted to let you know that my move with Pretloves last Friday the 22nd went off like a dream.

I feel I have to email you and let you know just how deeply impressed I am with the level of service that your company provided. From the initial visit (the only company I approached who even bothered to turn up and look at what I wanted done!) to the packing and the move, your team were outstanding.

This kind of service to me is top class, and the old saying about 'give good service and people tell 6 others, give bad service and people tell 40 others' is appropriate here - As you can tell, I'm obsessed with customer service, I have more than 25000 followers on Twitter that will get to know about the day I moved and the pleasure that your guys and girls made it - where the actual move was less stressful that any other part of the process.

Thank you so much.

Please make sure that you let the team know just how amazing I think they were.

Kind Regards