Dear Charlie and Anne,
Thank you for your service on 24th April for removal of my father's house content [...] to Melbourn in Royston.
I would like to give a very good feedback for the three removal men, Ross, Calum and Richard (I think that was his name) who were punctual, professional, supportive and very efficient.
I rarely see this kind of commitment and professionalism in services provided by young people these days. So I have decided to write to you to give my positive feedback to you.
Please do send my thanks to them and I hope this message reaches them too.
With kind regards